Contact Us

Have a question? Pacific Life annuity specialists are here to help. Get in touch with us.

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Sales

For quotes, lock-ins, and case acceptability


Hours of Operation
8:00 a.m. – 7:00 p.m. EST

 

Toll Free Number
(877) 784-0622 Option 1

 

Email
structures@pacificlife.com

 

 

 

 

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New Business

For documents, pre-issuance, & rated age inquiries


Hours of Operation
9:00 a.m. – 6:00 p.m. EST

 

Toll Free Number
(877) 784-0622 Option 2

 

Email (Documents, Pre-Issuance) 
structuresNB@pacificlife.com

 

Email (Rated Age Inquiries)
meds@pacificlife.com

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Customer Service

For post-issuance inquiries and changes


Hours of Operation
8:30 a.m. – 5:00 p.m. EST

 

Toll Free Number
(888) 728-5611

 

Fax
(402) 479-0102

 

 

 

 

Pacific Life Structured Settlements are distributed through a group of independent brokers. These brokers are located nationwide and primarily market structured settlement products that qualify under IRC Section 104(a)(1) and (2).  They have expertise in negotiating, selling and closing a Personal Injury settlement utilizing Periodic Payments.  The majority of Structured Settlement Brokers are members of the National Structured Settlement Trade Association.

If you have access to a potential case, Pacific Life Structured Settlements will be happy to provide you with the name of an appointed broker in your area.  We are unable to provide you with quotes or marketing materials on the product.

You may also view the National Structured Settlement Trade Association Web site at National Structured Settlements Trade Association for additional information and to locate Structured Settlement brokers in your area. 

Pacific Life is a member of the National Structured Settlements Trade Association.

 

Pacific Life, its affiliates, their distributors and respective representatives do not provide tax, accounting or legal advice. Any taxpayer should seek advice based on the taxpayer’s particular circumstances from an independent tax advisor or attorney.

 

Insurance products and their guarantees, including optional benefits, annuity payout rates, and any crediting rates, are backed by the financial strength and claims-paying ability of the issuing insurance company. Look to the strength of the insurance company with regard to such guarantees because these guarantees are not backed by the independent broker/dealers, insurance agencies, or their affiliates from which products are purchased. Neither these entities nor their representatives make any representation or assurance regarding the claims-paying ability of the issuing company.

 

Pacific Life refers to Pacific Life Insurance Company and its subsidiary Pacific Life & Annuity Company. Insurance products can be issued in all states, except New York, by Pacific Life Insurance Company and in all states by Pacific Life & Annuity Company. Product/material availability and features may vary by state. Each insurance company is solely responsible for the financial obligations accruing under the products it issues.

 

The home office for Pacific Life & Annuity Company is located in Phoenix, Arizona. The home office for Pacific Life Insurance Company is located in Omaha, Nebraska.

 

For financial professional use only. Not for use with the public.